Demo date 2026-11-07 (today)

Credit system

1. Credit value

1 credit = ₹0.15 (so ₹1,000 = 6,666.67 credits). This is the list value of a credit. It sets the rupee price of every rate-card line below and the conversion when a doctor pays for an add-on from credits.

Volume discounts are given as bonus credits on larger packs, not as a lower price per credit. That keeps one value for a credit: the only discount a buyer can get is the bonus you choose to give.

2. Rate card (credits per unit; every unit is paid in credits)

Set each rate from real vendor cost + margin, not round numbers. Storage, doctors, staff and devices are limits, never credits.

ServiceCredits / unitStatusNote
SMS per SMS
= ₹0.15
WhatsApp per message
= ₹0.30
Telemedicine per minute
= ₹0.75
AI consultation summary per summary
= ₹1.50

3. Credit packages

+ New package

PackageCreditsPrice (ex-GST)Effective price / creditRevenue per SMS / WhatsApp / tele-minuteValidityStatus
CR1000
Starter
1,000₹250.00₹0.250
list ₹0.15
₹0.250 / ₹0.500 / ₹1.25365 dactiveEdit
CR5000
Value - recommended
5,000 + 250 bonus₹1,250.00₹0.238
list ₹0.15
₹0.238 / ₹0.476 / ₹1.19365 dactiveEdit
CR10000
Pro
10,000 + 800 bonus₹2,500.00₹0.231
list ₹0.15
₹0.231 / ₹0.463 / ₹1.16365 dactiveEdit
CR25000
Business
25,000 + 3,000 bonus₹6,250.00₹0.223
list ₹0.15
₹0.223 / ₹0.446 / ₹1.12365 dactiveEdit

The last column is your revenue per unit at each package price. Compare it with your vendor cost per unit (DLT SMS, WhatsApp provider, VideoSDK) to see the margin on each tier. Check this before publishing packages.

4. Organisation wallets

OrganisationBalanceExpiry (FIFO)Low alert at
Dr. Ravi's ENT Clinic3,334next expiry 2027-07-17 (3,334)200
Meena Rao ENT Care0-200
Anil Ortho & Spine Clinic0-200