{"id":34,"date":"2026-10-29T10:26:21","date_gmt":"2026-10-29T10:26:21","guid":{"rendered":"https:\/\/predsolutions.in\/empire2\/privacy\/"},"modified":"2026-10-29T10:26:21","modified_gmt":"2026-10-29T10:26:21","slug":"privacy","status":"publish","type":"page","link":"https:\/\/predsolutions.in\/empire2\/privacy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<section class=\"tdetail privacy\"><div class=\"wrap\">\n<h1>Privacy Policy<\/h1>\n<p class=\"meta\">Last updated: 29 October 2026<\/p>\n<p>This policy explains what personal information Empire Centre for Regenerative Medicine (\u201cEMPIRE Centre\u201d, \u201cwe\u201d, \u201cus\u201d) collects through this website (the \u201cWebsite\u201d), why we collect it, how long we keep it and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).<\/p>\n\n<h2>1. Who we are<\/h2>\n<p>The personal information controller for the Website is:<\/p>\n<p><strong>Empire Centre for Regenerative Medicine<\/strong><br>Unit 8A, 3rd Floor IL Terrazzo, 305 Tomas Morato corner Scout Madrinan Street, South Triangle 1103, Quezon City, Philippines<br>Mobile: <a href=\"tel:+639175786472\">+63 917 578 6472<\/a> &nbsp; Tel: <a href=\"tel:+63234108213\">+63 2 3410 8213<\/a><\/p>\n<p>Send privacy questions and requests to our Data Protection Officer using the details above, or through our <a href=\"https:\/\/predsolutions.in\/empire2\/contact\/\">Contact page<\/a>.<\/p>\n\n<h2>2. What information we collect and why<\/h2>\n<div class=\"tablewrap\"><table>\n<thead><tr><th>Situation<\/th><th>Information<\/th><th>Purpose<\/th><th>Legal basis (Data Privacy Act)<\/th><\/tr><\/thead>\n<tbody>\n<tr><td>You send an enquiry or appointment request, or contact us by phone, SMS or Viber<\/td><td>Name, mobile number, email address, the treatment you are interested in and anything you write in your message<\/td><td>To answer your question and arrange a consultation<\/td><td>Sec. 12(a) your consent, and Sec. 12(b) steps you ask us to take before a contract<\/td><\/tr>\n<tr><td>You visit the Website<\/td><td>IP address, browser and device type, pages requested, date and time (server logs kept by our hosting provider)<\/td><td>To run, secure and troubleshoot the Website<\/td><td>Sec. 12(f) our legitimate interest in security and operation<\/td><\/tr>\n<tr><td>You accept cookies (Analytics)<\/td><td>Online identifiers, pages viewed, approximate location, device and browser information<\/td><td>To understand how the Website is used and improve it<\/td><td>Sec. 12(a) your consent<\/td><\/tr>\n<tr><td>You accept cookies (reCAPTCHA on forms)<\/td><td>IP address, browser and device information, and interaction signals such as mouse movement<\/td><td>To protect our forms from spam and abuse<\/td><td>Sec. 12(a) your consent<\/td><\/tr>\n<tr><td>You accept cookies and open the Contact page<\/td><td>Your IP address and browser details, and cookies set by Google when the map loads<\/td><td>To show you the map of our location<\/td><td>Sec. 12(a) your consent<\/td><\/tr>\n<tr><td>Legal and accounting obligations<\/td><td>Records we are required to keep<\/td><td>To comply with the law<\/td><td>Sec. 12(c) legal obligation<\/td><\/tr>\n<\/tbody><\/table><\/div>\n<p><strong>How the appointment form works.<\/strong> The form on this Website does not send your details to our servers. It prepares a message on your own device. If you then choose to send it by SMS or Viber, the message travels through your mobile carrier or Viber and reaches our staff. Those services have their own privacy policies.<\/p>\n<p>We do not sell your personal information. We do not use it for automated decisions or profiling that have legal or similarly significant effects on you.<\/p>\n<p><strong>Please do not include health information in your messages.<\/strong> Health information is sensitive personal information. If you choose to send it anyway, we use it only to answer you, on the basis of your consent (Sec. 13(a)), and you may withdraw that consent at any time. Information you give us during consultations and treatment at the clinic is collected and protected under our clinic records practices and is not covered by this Website policy.<\/p>\n<p>We do not send marketing messages unless you have separately asked us to. If you ask, you can opt out at any time.<\/p>\n\n<h2>3. Cookies<\/h2>\n<p>When you first visit, a banner lets you <strong>Accept<\/strong> or <strong>Reject<\/strong> optional cookies. Nothing optional is loaded until you accept. If you reject, Analytics is not loaded, any Analytics cookies are removed, the map on the Contact page is not loaded (a link lets you open it in Google Maps instead), and the forms ask you to change your choice before they can be sent, because the spam check (reCAPTCHA) cannot run without cookies. You can always reach us by phone instead. You can change your choice at any time with the button below or the \u201cCookie settings\u201d link in the footer of every page.<\/p>\n<p><button type=\"button\" class=\"linkbtn\" data-cookie-settings>Open cookie settings<\/button><\/p>\n<div class=\"tablewrap\"><table>\n<thead><tr><th>Name<\/th><th>Provider<\/th><th>Purpose<\/th><th>Typical duration<\/th><th>Needs consent<\/th><\/tr><\/thead>\n<tbody>\n<tr><td><code>_ga<\/code>, <code>_ga_*<\/code><\/td><td>Google (Analytics)<\/td><td>Distinguishes visitors and measures usage<\/td><td>Up to 2 years<\/td><td>Yes<\/td><\/tr>\n<tr><td><code>_GRECAPTCHA<\/code> and related<\/td><td>Google (reCAPTCHA)<\/td><td>Detects bots on forms<\/td><td>Up to 6 months<\/td><td>Yes<\/td><\/tr>\n<tr><td>Cookies set when the Google map loads (for example <code>NID<\/code>)<\/td><td>Google (Maps)<\/td><td>Shows the embedded map and keeps it working<\/td><td>Up to about 6 months<\/td><td>Yes<\/td><\/tr>\n<tr><td><code>cookieConsent<\/code> (browser local storage)<\/td><td>EMPIRE Centre<\/td><td>Remembers your Accept \/ Reject choice. Contains no personal information.<\/td><td>Until you clear it, or we change this policy<\/td><td>No (strictly necessary)<\/td><\/tr>\n<\/tbody><\/table><\/div>\n<p>Durations are set by Google and may change. We do not use advertising cookies. If we start using any other cookies, we will update this policy and ask for your choice again. Fonts and images on this Website are served from our own site, not from Google.<\/p>\n\n<h2>4. Who receives your information<\/h2>\n<ul>\n<li><strong>Google<\/strong> (Analytics, reCAPTCHA and Maps), only if you accept cookies.<\/li>\n<li><strong>Our hosting and email providers<\/strong>, who process information on our behalf under contract.<\/li>\n<li><strong>Your mobile carrier or Viber<\/strong>, if you send us a message by SMS or Viber.<\/li>\n<li><strong>Professional advisers<\/strong> (for example lawyers and accountants) where needed, and <strong>government agencies<\/strong> where the law requires.<\/li>\n<\/ul>\n\n<h2>5. Transfers outside the Philippines<\/h2>\n<p>Google may process information in the United States and other countries. We remain responsible for personal information we are accountable for under Sec. 21 of the Data Privacy Act. You can ask us for details using the contact information above.<\/p>\n\n<h2>6. How long we keep information<\/h2>\n<ul>\n<li><strong>Enquiries and messages:<\/strong> up to 24 months after our last contact with you, then deleted, unless the law requires a longer period or we need them to handle a legal claim.<\/li>\n<li><strong>Server logs:<\/strong> up to 90 days.<\/li>\n<li><strong>Analytics data:<\/strong> as set in our Analytics account, no longer than 14 months.<\/li>\n<li><strong>Consent choice:<\/strong> stored in your browser until you clear it.<\/li>\n<\/ul>\n\n<h2>7. Your rights<\/h2>\n<p>Under the Data Privacy Act you have the right to:<\/p>\n<ul>\n<li>be informed about how we process your personal information;<\/li>\n<li>object to processing, and withdraw your consent at any time, without affecting processing already carried out;<\/li>\n<li>access the personal information we hold about you;<\/li>\n<li>have inaccurate information corrected;<\/li>\n<li>have your information suspended, withdrawn, blocked, removed or destroyed in the cases the law allows;<\/li>\n<li>receive your information in a portable format;<\/li>\n<li>claim compensation if you suffer damages from inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorised use of your information.<\/li>\n<\/ul>\n<p>To use any of these rights, contact us using the details in section 12. We reply within one month. We may ask you to confirm your identity first.<\/p>\n<p>You also have the right to complain to the <strong>National Privacy Commission<\/strong> (NPC), <a href=\"https:\/\/www.privacy.gov.ph\" rel=\"noopener\">privacy.gov.ph<\/a>.<\/p>\n\n<h2>8. Security<\/h2>\n<p>We use appropriate organisational, physical and technical measures to protect your information, including encrypted connections (HTTPS) and restricted access. No online service can be guaranteed completely secure.<\/p>\n\n<h2>9. Children<\/h2>\n<p>The Website is not intended for anyone under 18, and we do not knowingly collect their information. If you believe a child has sent us information, contact us and we will delete it.<\/p>\n\n<h2>10. Links to other sites<\/h2>\n<p>The Website links to our social media pages and may link to other websites. We are not responsible for their content or privacy practices.<\/p>\n\n<h2>11. Changes to this policy<\/h2>\n<p>We may update this policy from time to time. The date at the top shows when it last changed. If a change affects how we use cookies, we will ask for your choice again.<\/p>\n\n<h2>12. Contact<\/h2>\n<p>Empire Centre for Regenerative Medicine, Unit 8A, 3rd Floor IL Terrazzo, 305 Tomas Morato corner Scout Madrinan Street, South Triangle 1103, Quezon City, Philippines<br>Mobile: <a href=\"tel:+639175786472\">+63 917 578 6472<\/a> &nbsp; Tel: <a href=\"tel:+63234108213\">+63 2 3410 8213<\/a><br><a href=\"https:\/\/predsolutions.in\/empire2\/contact\/\">Contact page<\/a><\/p>\n<\/div><\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 29 October 2026 This policy explains what personal information Empire Centre for Regenerative Medicine (\u201cEMPIRE Centre\u201d, \u201cwe\u201d, \u201cus\u201d) collects through this website (the \u201cWebsite\u201d), why we collect it, how long we keep it and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). 1. 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